> ## Documentation Index
> Fetch the complete documentation index at: https://docs.arterial.us/llms.txt
> Use this file to discover all available pages before exploring further.

# Work Orders

> Draft, scheduled, and complete work orders, filters, groups, search, and exports.

The page title is **Work Orders**.

## Tabs: Draft, Scheduled, Complete

Work orders are grouped into three tabs:

* **Draft**: not yet finalized for the field.
* **Scheduled**: planned with a date and usually an assignee.
* **Complete**: finished.

Pick the tab that matches the stage you care about. Cards inside each tab show either a single work order or a **group** of work orders that move together.

## Search and refresh

* Use the search field (placeholder **Search work orders...**) to find items by id, comments, assignee name, or hazard type, depending on what is stored on the work order.
* **Refresh** reloads the list.

## Filters

Click **Filter** to open the filter dialog. You can narrow by hazard type, priority range, assignees, departments, and date range. Active filters appear as chips above the tabs with **Clear all** to reset.

## Opening details

Click a card to open the same style of **hazard drawer** used elsewhere, starting on the **Work Order** tab when you open from this page. From there you can review and edit fields your role allows.

## Group work orders

When several work orders share a group, the UI may show them as one grouped card with a count, schedule summary, and assignee.

Actions you may see when a group is open (wording can vary by state):

* Review and edit the group (for example **Edit Group** flows).
* **Send** or similar control to send the group to an assignee when your workflow uses that step. After a successful send, a toast may offer **View exports**.

When you send a group, the assignee receives a short, shareable link (a **route packet**) that opens a read-only view of the work, even on a phone. See [Route packets](/work/route-packets) for what the recipient sees and how to reshare safely.

Opening a group from the map uses a **Group Work Order** dialog that lists each hazard in the group.

## Creating work orders

Most users create work orders from a hazard’s **Work Order** tab in the drawer on the [Pin Map](/maps/pin-map), [Heat Map](/maps/heat-map), or [Hazard List](/records/list). You can also start **Create Group Work Order** from the list **Actions** menu when eligible hazards are selected.

## Exports

Click **Exports** to open the **Exports** dialog. It shows **recent export jobs and their statuses**. Use it to see whether a package you sent is ready or still processing. This screen describes outcomes in everyday language, not technical job names.

## Empty states

If a tab shows **No work orders**, either nothing is in that status or filters hide everything. Use **Clear all filters** when the empty state offers it.

## Notifications

The dashboard uses on-screen toasts for success and errors (for example **Sent to assignee** or **Failed to send group**). It does not replace email from your organization; follow your local process for formal handoffs.

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## Related topics

* [Route packets](/work/route-packets)
* [Hazard List](/records/list)
* [Pin Map](/maps/pin-map)
* [Troubleshooting](/support/troubleshooting)