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The dashboard uses time-based codes from an authenticator app (often called TOTP). The in-app help card names common apps such as Google Authenticator, Authy, 1Password, and Bitwarden.

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Turn MFA on

  1. Sign in to the dashboard.
  2. Open Settings (from the sidebar or the user menu in the top bar).
  3. In the Security card, click Manage Two-Factor Authentication.
You are taken to the Two-Factor Authentication page. From there, start enrollment when the Enable Two-Factor Authentication (or similar) control is available. Typical enrollment steps:
  1. The app shows a QR code and sometimes a secret you can type manually.
  2. In your authenticator app, add a new account and scan the QR code (or enter the secret).
  3. Enter the 6-digit code the app generates to verify enrollment.
  4. After verification, the Settings page should show MFA as Active or enabled.
Your organization may require MFA. If you cannot complete setup, contact a workspace administrator.

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Sign in with MFA

After you enter email and password, you may land on MFA verification. Open your authenticator app and type the current code for the dashboard account.

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If you are locked out

  • Use another device where you are still signed in to reach Settings and review MFA status, if possible.
  • Try password recovery if the problem is the password, not the code. See Password reset and recovery.
  • Ask a workspace administrator or Arterial support. They may need to reset factors on your account according to your organization’s policy.

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Backup methods

The MFA settings page may reference a backup authenticator or similar option when your product version enables it. Follow on-screen labels when they appear.

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Disable or change MFA

When the product shows Disable or Set up backup authenticator next to an active factor, use those controls carefully. Disabling MFA lowers account security. Some organizations may not allow self-service disable.
Last modified on April 12, 2026